Be a CEO, Create Exceptional Outcomes

Tue, Nov 9, 2010

Influence, Leadership, Perspective

Be a CEO, Create Exceptional Outcomes

No, this post isn’t about getting a raise or climbing the ladder of success. Well, at least not in the way you might initially think. It’s not about power or position. It’s not even really about you at all. It’s ultimately about them. The people who we serve. The customers, the clients, the visitors, the guests and the organizations who we work for.

It’s not about being the top dog. It’s about taking ownership where you are and doing what you can within the sphere of influence that you have. It’s about value and adding more of it. It doesn’t matter if you carry a mop or a brief case, whether you answer phones or analyze complex data, or if you are overpaid or underpaid… it’s all still the same.

Our title doesn’t define us or the contribution we get to make. We define that by our actions… big, little or the lack thereof. It’s a choice. A choice we need to make.

You can be a CEO of your organization but perhaps just in a different way. No boardrooms or executive suite required. Just a simple shift in perspective, one that helps you see your role as… more.

How do you do it? Here are two ways…

Become a Chief Energy Officer
You don’t need much for this one, just a positive outlook and the ability to encourage others. See your job as an opportunity, not a curse. Know that you are positioned where you are for a reason and make the most of it. Wake up every day and appreciate the fact that you have a job when so many are in search of work. Turn that appreciation into action and use the gratitude to bless others. Lend a hand, support, uplift, compliment and be willing to help as much as you can. Be solution focused and proactive. Find the purpose in what you do and let it inspire you throughout your day. Remember that your energy is contagious so share it and be a source of power to others.

Become a Chief Engagement Officer
Engagement is key. Focus on relationships, not transactions. Don’t use others for what they can do for you, instead focus on what you can do for them. Build into your customers or guests. Look for ways to make their experience amazing. Do what you can do to go above and beyond and create a sense of WOW, even if it’s simply by providing a level of service that they might not find anywhere else. Set yourself and your organization apart by showing that you care. Focus on the details. Don’t let the mundane aspect of work and the daily grind cause you to loose sight of the opportunity to make a difference in every way you can. Apply it to your teams too. Engage each other, serve one another, and remember that you’re all on the same team with the same goals in mind.

At the end of the day it’s about what we create, the outcome and what we’ve done to help make it so. We can settle for mediocrity, expecting someone else to do it, or we can roll up our sleeves and do what we can do. After all, CEO is more than a noun… it can also be a verb.

CEO… Creates Exceptional Outcomes

You can do it, we all can… if we choose to.

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    About Daniel Decker:

    Daniel Decker is President of Higher Level Group, Inc., a strategic marketing and development firm that helps authors, professional speakers, and organizations who are doing good to expand their influence. LINKS: Follow @DanielDecker on Twitter | Visit the "About" Page | Subscribe to the Blog and get updates via RSS or Email.

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    • http://www.bradfarris.com Brad Farris

      Daniel; You are onto something here! The business leaders that I work with are desperately seeking these CEO's. The difficult times have gotten people down, but we don't have to stay that way. It's time to take a more positive attitude into all we do.

      • http://www.danieldecker.net Daniel Decker

        Thanks Brad. Agreed and thank you for stopping by.

    • Harsha

      Hah! Now I can also be a CEO. I believe we need to think of Creating Exceptional Opportunities not just for success in work but to also retain our sanity. I don't want to become a disillusioned Dilbertian when avoidable. I am fortunate to have a great team and boss, but under any circumstance, if I am CEO then not only will my work shine, I will also be a happier person. After all, isn't the purpose of life, like the Dalai Lama said, to be happy? Thanks for the great post.

      • http://www.danieldecker.net Daniel Decker

        I like the "Creating Exceptional Opportunities" too. All about perspective and our mindset. Thanks for stopping by Harsha, glad to be getting to know you.

    • http://8bit.io human3rror

      you're like words, don't you.. and acronyms!

      • http://www.danieldecker.net Daniel Decker

        I do. :) I like parables too. Anything that people can attach to for easier recall and association. But the reality is… I'm just trying to be like you when I grow up. You are Yoda. I am a Jedi in training.

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